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Chorus reaches 8000 users

News publication date: 
Tuesday, 04 April 2017
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The University's replacement telephony service, Chorus, has now been delivered to approximately 8000 users following the completion of the second implementation tranche at the end of March.

The review of this tranche has shown the need to re-emphasize the process for rolling out Chorus and the vital role units play in ensuring their own implementations are successful.  The key elements are:

  • to provide accurate data on telephony requirements,
  • to have networks ready for delivery of the system,
  • to agree local roles and responsibilities in advance and to  provide for these on the day(s) of implementation. 

The project team has worked hard to ensure business and technical engagemnt is undertaken sufficiently in advance to assist this work.  The implementation process is outlined on the project website

Chorus implementation is due to complete in spring 2018.  The third tranche has just started (April-June) and tranche four (July-September) engagements are already underway.

The schedule for analogue telephone exchanges to be decommissioned is available on the project website at

Find out more about the project: or contact
Chorus service information and support:, (include Chorus in the subject line) or (01865 6) 12345.