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Chorus update

News publication date: 
Friday, 22 July 2016
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The Chorus telephone service will replace the existing system by mid-2018.

A pilot of the service has been conducted with a range of departments and two colleges.  After a full review of the technical issues and lessons learnt, the main implementation will deliver a replacement phone alongside access to the Chorus Web Portal.  This Portal will provide access to additional functionality for those that want it eg:

  • Accessing your Voicemail.
  • Accessing your Call History.
  • Searching the Directory, and placing calls through your desk phone directly.

Chorus will be implemented on a building by building basis and the Chorus team will be engaging with Departmental Administrators, Bursars, IT managers and other key contacts well in advance to ensure they have all the information they require.

Look out for emails about Chorus from your Unit and from the Chorus project team.  For more information about the project see  or about the Chorus service see  Please direct any queries to