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IT Services Annual Report 2016-17 is now available

News publication date: 
Friday, 15 September 2017
IT Services staff meeting

The IT Services Annual Report 2016-17 is now available and provides an overview of the department’s achievements in the past year. The examples selected for inclusion demonstrate how we continue to deliver the activities in the collegiate University IT Strategic Plan, supporting the work of the University, its staff and students.

Fascinating facts for the year include:

  • 103,475 IT support calls were received by our Service Desk
  • 940 information security incidents were responded to
  • 27% increase in network traffic comparing 2015-16 with 2016-17
  • 349,297,112 emails were delivered

A PDF of the full report is available on our website (visit http://www.it.ox.ac.uk/about/reports) and printed copies are being distributed to key contacts around the University.

 

Picture credit: John Cairns Photography