delivering responsive, innovative IT across the University of Oxford

Search Google Appliance

Home >> News >> IT Services collaborates with GLAM to support the delivery of their digital strategy

IT Services collaborates with GLAM to support the delivery of their digital strategy

News publication date: 
Monday, 06 August 2018
Sea of daffodils at the Botanic gardens

The Gardens, Libraries and Museums (GLAM) at the University of Oxford are a group of six institutions which collectively hold 8.5 million objects, 12 million printed items, and 8000 plant species - world-class collections representing the history, science, culture and knowledge of all major global civilisations. The Digital Strategy provides a high-level vision of how GLAM can harness technology to support essential collections care and management, create efficiencies in the systems and workflows of more than 1200 staff, and help support some of the University’s most imaginative research, teaching and public engagement activities.

Over the past year, IT Services and GLAM have been working closely together to support the delivery of GLAM's digital strategy through a number of different initiatives. Bringing together technical specialists with collection's teams has already led to a major shift in the tools that those teams can use. Positives examples include:

  • Redeveloped websites for the Ashmolean and Botanic Garden and Arboretum, including a new What’s On section for the Museum of Natural History’s website, and migrated them to the Oxford Mosaic platform, removing security and resiliency risks. In addition, it has improved the digital experience and driven income through increased revenue opportunities such as ticket sales.
  • Rolled out the University’s CONNECT Managed Desktop Service to 400 users at the Pitt Rivers Museum, the Museum of the History of Science, Botanic Garden and Harcourt Arboretum and Museum of Natural History which will improve resilience, support flexible working and reduce the burden on local IT colleagues.
  • Rolled out a new Electronic Point of Sale (EPOS) solution to the Museum of the History of Science, Ashmolean Museum, Botanic Garden and Harcourt Arboretum, Museum of Natural History and Pitt Rivers Museum, replacing outdated equipment and software which was no longer supported.
  • Supported replacement and replenishment of digitisation equipment (cameras, tripods and scanners) to enable ongoing digitisation of collections for access and preservation.
  • Implemented a new Volunteer Management database solution to support the recruitment and management of the 500+ volunteers who are so crucial to GLAM’s operations.