Lots of the work of IT Services goes unseen by our customers and this is definitely the case for our annual PC replacement programme within UAS and the Bodleian Libraries. Hundreds of new PCs are provided to users of our managed desktop service within a very short timescale.
Our Desktop Services team begin planning this annual exercise in autumn each year so that new machines are ready for delivery to staff with the minimum of fuss and disruption the following February. New machines are delivered to the Desktop Services team for configuration and installation of software, before a planned programme of replacements over a 4 week period. Working closely with desktop users, the team ensure that staff are forewarned with an expected delivery date. This year a total of 487 machines were replaced in February with everything running to plan.
Thanks to all staff involved for ensuring that users could continue to work with minimal disruption.
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