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Update on data centre power outage

News publication date: 
Monday, 06 February 2017

As a result of the power outage at the Shared Data Centre, there has been an on-going issue with group permissions on SharePoint. It has been necessary to recreate and repopulate all Active Directory groups. We have written a process in order to restore any site collection / site permissions based on AD on the SharePoint service. Many Site Collections have now been fixed. Should you still be experiencing SharePoint permissions issues then please initially contact your Site Collection Administrator who will be able to inform our Service Desk: A decision was taken to close the Shared Data Centre major incident at last Friday’s major incident team meeting.

Please see the systems status page for further information.