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Development and Alumni Relations (DARS)

A set of systems and processes to manage customer relationship data in support of the Development and Alumni Relations objectives across the University. DARS provides support for Development and Alumni Relations activities, including fundraising, marketing and communications, events, underpinned by a customer relationship database containing information on alumni and other supporters of the collegiate University.
What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
High
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Tues 07:00 - 09:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
DARS Support Centre
01865 (6)12300
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportNo
IT BoardBusiness Systems IT Board (DARS Oversight Committee)
Business ownerLiesl Elder
Service owner
Charlotte Dewhurst
Service manager
Martin McGovern

* except bank holidays and University closure days

How do I...?

Raise a support call

Via email or by calling 01865 (6)12300

Request training

Request Access

Submit a User Access Request Form

More information

Charges

Charges are applicable for: colleges, departments, UAS, others.

Refer to the charging model above