The desktop collaboration service is a web conferencing service that gives participants the tools to seamlessly collaborate and share information. With this service you can share presentations, applications and your entire desktop with colleagues from around the world.
This service will be reviewed following the implementation of the unified communications service.
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
The level of user activity at this point in the academic year.
Business activity level
The regular period during which routine maintenance could take place.
Would making a change to the service today present too high a risk to the University?
Restricted change period
|Support hours||08:30 - 17:00, Mon - Fri*|
|Out-of-hours support||WebEx support line 24 hours a day on 0800 389 9772|
|IT Board||Infrastructure IT Board|
|Business owner||Michael Fraser|
* except bank holidays and University closure days
How do I...?
Raise a support call
For account provisioning/billing issues email email@example.com Service issues use ox.webex.com link
Refer to the online user guides below
Via the webpage form