delivering responsive, innovative IT across the University of Oxford

Search Google Appliance

Home >> Services >> Connect and communicate >> Desktop collaboration service (WebEx)

Desktop collaboration service (WebEx)

The desktop collaboration service is a web conferencing service that gives participants the tools to seamlessly collaborate and share information. With this service you can share presentations, applications and your entire desktop with colleagues from around the world.
This service will be reviewed following the implementation of the unified communications service (Chorus) and Nexus365.
What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Low
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportWebEx support line 24 hours a day on 0800 389 9772
IT BoardInfrastructure IT Board
Business ownerMichael Fraser
Service owner
Lyn Waddington
+441865273224
Service manager
Jemima Spare
73205

* except bank holidays and University closure days

How do I...?

Raise a support call

For account provisioning/billing issues email help@it.ox.ac.uk Service issues use ox.webex.com link

Request training

Refer to the online user guides below

Request Access

Via the webpage form

More information

Charges

Charges are applicable for: academics, colleges, departments, UAS, others.

Refer to charging model above