IT Services provides the central infrastructure to allow departments and colleges to provide a standard set of wireless services. Members of the University can connect to the wireless network using Eduroam or OWL. Visitors to the University can connect using the OWL Visitor service. A service end-point is offered to ITSS wishing to integrate with the central OWL/Eduroam service.
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
The level of user activity at this point in the academic year.
Business activity level
The regular period during which routine maintenance could take place.
Would making a change to the service today present too high a risk to the University?
Restricted change period
|Support hours||09:00 - 17:00, Mon - Fri*|
|Out-of-hours support||Operator cover 08:30 - 20:30*|
|IT Board||Infrastructure IT Board|
|Business owner||Michael Fraser|
* except bank holidays and University closure days
How do I...?
Raise a support call
Via the online help request form, email or by calling 01865 6 12345
Free to Oxford users