This service is operated on a cost recovering basis for University members' equipment which require a repair or an upgrade. Repairs can be carried out on Apple Macintosh laptop and desktop computers. We are an Apple Authorized Service Provider (AASP) exclusively for university members only.
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
The level of user activity at this point in the academic year.
Business activity level
The regular period during which routine maintenance could take place.
Would making a change to the service today present too high a risk to the University?
Restricted change period
|Support hours||08:30 - 17:00, Mon - Fri*|
|IT Board||User Services & IT Excellence Board|
|Business owner||John Ireland|
* except bank holidays and University closure days
How do I...?
Make a service request
Charges are applicable for: academics, colleges, departments, students, UAS, others.
Direct recharge for time and materials.