delivering responsive, innovative IT across the University of Oxford

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Managed desktops & devices

Managed desktop services
What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
None
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportNo
IT BoardUser Services & IT Excellence Board
Business ownerJohn Ireland
Service owner
John Ireland
83284
Service manager
Margaret Howe
80023

* except bank holidays and University closure days

More information

Charges

Charges are applicable for: academics, colleges, departments, students, UAS, others.

This service includes some elements that may be chargeable for some clients.