Advanced Research Computing (ARC) including the High Performance Computing (HPC) service is available to any Oxford University researcher from any Division or Department.
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
The level of user activity at this point in the academic year.
Business activity level
The regular period during which routine maintenance could take place.
Would making a change to the service today present too high a risk to the University?
Restricted change period
Advanced Research Computing
|Support hours||09:00 - 17:00|
|Out-of-hours support||Critical emergencies only|
|IT Board||Research IT Board|
|Business owner||Denise Conway|
How do I...?
Raise a support call
ARC website and ITLP course catalogue
Via the project and user account registration pages on the ARC website
Charges are applicable for: academics, colleges, departments, students, UAS, others.
ARC service is freely available to all researchers across the University Access to premium services is chargeable. MPLS, HUM, SSD: prepay for standard use; MSD: pay as you go model for all services; Students: Only allowed access via academic/department sponsorship; Externals: Price via negotiation and needs of customer.