Denise Conway

The Director of Business Management is responsible for the governance and assurance surrounding the delivery of the IT portfolio. Under Denise’s leadership, the Governance Team supports risk management, policy and the governance processes around the capital development fund, including IT Committee and the IT Boards. The Portfolio Management Office (PMO) supports project and programme delivery and provides oversight and management across the IT portfolio. The Service Management Office (SMO) supports service delivery and change, including the transition process from project to service, and the Information Management Team supports the efficient access, use and storage of information in support of the IT portfolio.

Denise has been at Oxford since 2004, working as a project manager within Management Information Services, and then as a programme manager within Business Services and Projects and IT Services, successfully delivering the research costing and pricing system (X5) and the Student System (SITS/eVision). She moved into senior management within IT Services in 2014, firstly focussing on the delivery of services as Service Transformation Director and subsequently as Director of Academic IT before being appointed to this new role in 2019.