A set of systems and processes to manage customer relationship data in support of the Development and Alumni Relations objectives across the University. DARS provides support for Development and Alumni Relations activities, including fundraising, marketing and communications, events, underpinned by a customer relationship database containing information on alumni and other supporters of the collegiate University.
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
The level of user activity at this point in the academic year.
Business activity level
The regular period during which routine maintenance could take place.
|Tues 07:00 - 09:00|
Would making a change to the service today present too high a risk to the University?
Restricted change period
DARS Support Centre
|Support hours||08:30 - 17:00, Mon - Fri*|
|IT Board||Business Systems IT Board (DARS Oversight Committee)|
|Business owner||Liesl Elder|
* except bank holidays and University closure days