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Survey design & tools

Consultation on the design of surveys for research and other purposes, and advice on the appropriate selection of online survey tools. These include institutionally supported survey tools (BOS Online Surveys, WebLearn, SharePoint) and popular third-party services (e.g. SurveyMonkey, Google Forms). Guidance is also provided on the data security implications that users should consider when choosing a tool.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Research Support Centre
Support hours09:00 - 17:30, Mon - Fri*
Out-of-hours supportNo
IT BoardResearch IT Board
Business ownerDenise Conway
Service owner
David Jenkins
Service manager
Meriel Patrick

* except bank holidays and University closure days

How do I...?

Raise a support call

Via email

Request training

We offer a termly lunchtime session which gives an overview of the tools available

Make a service request

More information


Charges are applicable for: academics, colleges, departments, students, UAS, others.

Initial consultation free, charges thereafter.