delivering responsive, innovative IT across the University of Oxford

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What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support hours08:30 - 17:00, Mon - Fri*
IT BoardEducation IT Board
Business ownerDenise Conway
Service owner
Katharine Lindsay
Service manager
Fawei Geng

* except bank holidays and University closure days

How do I...?

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Charges are applicable for: students, others.

The University of Oxford courses can be attended free or students can choose to receive a verified certificate for a small fee.

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