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Virtual learning environment - new (Canvas)

Canvas by Instructure is a cloud-based VLE platform that will replace WebLearn for teaching and learning purposes only. It will be used by academics to support, explore and extend their teaching practices, helping to enhance the student experience


Canvas will support the University’s specialised applications including Replay Lecture Capture, ORLO Reading List and Turnitin, the plagiarism awareness tool


Application support for Canvas will be provided by Instructure. Support for non-Canvas issues including the specialised applications listed above is via The University IT Service Desk


Full assistance will be offered to any part of the collegiate University who requests a site


Canvas is currently in the Early Adopters phase
What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
New
What's this?
The level of user activity at this point in the academic year.
Business activity level
High
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Instructure Inc
Students: +44 80 0060 8452; Staff: +44 80 0069 8897
Support hours24/7
IT BoardEducation IT Board
Business ownerDenise Conway
Service owner
Katharine Lindsay
71459
Service manager
Adam Marshall

How do I...?

Raise a support call

Contact Instructure via the HELP link within Canvas or use the appropriate support contact phone

Request training

Please contact the Canvas team via the email - canvasoxford@it.ox.ac.uk

Request Access

Please contact the Canvas team via the email - canvasoxford@it.ox.ac.uk

Make a service request