IT Services annual report published

The IT Services Annual Report 2017-18 is now available and provides an overview of the department’s achievements in the past year. The examples selected for inclusion give a taste of the many services and projects we deliver on behalf of the collegiate University.

Interesting facts for the year include:

  • 10 million phone calls made through Chorus
  • 44% annual increase in calls to the Service Desk
  • 68 terabytes of data downloaded
  • 514,000 spam emails rejected each day

A PDF of the full report is available on our website and printed copies are being distributed to key contacts around the University.

 
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