The IT Services Annual Report 2017-18 is now available and provides an overview of the department’s achievements in the past year. The examples selected for inclusion give a taste of the many services and projects we deliver on behalf of the collegiate University.
Interesting facts for the year include:
10 million phone calls made through Chorus
44% annual increase in calls to the Service Desk
68 terabytes of data downloaded
514,000 spam emails rejected each day
A PDF of the full report is available on our website and printed copies are being distributed to key contacts around the University.