Reports and publications

IT Services annual reports

Our annual reports over the years give a picture of how information technology has changed and how the IT Services department has changed with it. You can view or download our annual reports by following the links below.

IT Services Annual Report 2017-18 (PDF)

IT Services Annual Report 2016-17 PDF)

IT Services Annual Report 2015-16 (PDF)                                                                                                                                

Other reports

We occasionally collect information about other aspects of IT Services’ activity. These include:

  • Support review: details of support calls received and completed
  • Freshers’ reports: a summary of new students’ use of IT captured at the Freshers' Fair

If you want to find out more, please contact

Our newsletter

We circulate News from IT Services by email once every term. If you would like to subscribe, please click the button below



Previous newsletters

Privacy statement

Our newsletter is created and sent using Adestra, which is approved for use at the University by IT Services and Legal Services, and accords with relevant data privacy and information security policies.  Adestra records how many times each email is opened and which links are clicked within it. This data is hosted in the UK on a secure server. IT Services use an anonymised form of this data to help ensure that the content is as relevant as possible.  Individual user data is not monitored, and no personal data is shared with any other teams within the University, or with third parties.

If you have any questions about this please contact

For more information, please view the University's staff privacy policy.