IT support Christmas 2024

 IT Services and partnering service units will operate support services as follows during the Christmas 2024 period.
 

Area Closed from     Out of hours support Re-opens
  Friday 20/12 Mon 23/12 Tues 24/12

Wed 25/12 - Wed 1/1

Thurs 2/1

Central IT Service Desk
Help request form 

01865 (6)12345

24/7 24/7 24/7

Out of hours 24/7 support 

01865 (6) 12345

8.30am

IT Support Staff Service (ITS3)
its3@it.ox.ac.uk
Open Open

4.00pm

Closed

9.00am

Business Systems Support team
x5helpdesk@it.ox.ac.uk 

01865 (2)80089

Open

Open

4.00pm

Closed

8.30am

DARS Support Centre 
dars@admin.ox.ac.uk 

01865 (6)12300

Open

Closed

Closed

Closed

9.00am

Digital Education and Canvas Service Desk  (CTL)

digital.education@ctl.ox.ac.uk 

Open

Closed

Closed

Canvas help 24/7/365

9.00am

Finance Systems Service Desk
financials@admin.ox.ac.uk

01865 (2)84800

12.00pm

Closed

Closed

SAP Concur support 24/7

0800 389 8758

8.00am

HR Systems
hr.systems@admin.ox.ac.uk

01865 (2)87900

4.00pm

Closed

Closed

Closed

8.30am

Student Systems Support Centre
student.systems@admin.ox.ac.uk 

01865 (2)84848

3.00pm

Closed

Closed

Closed

8.30am

 

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