The Business Analyst reports to the Head of Business Analysis and works in the Programme and Project Delivery Group (PPDG) within IT Services.
The role of the Business Analyst is to support business analysis activities on projects and collaborate effectively to deliver IT projects professionally.
The Business Analyst will ensure that business benefits will be delivered to our stakeholders across the university through enhanced use of technology and improved business processes.
PPDG is comprised of Programme and Project Managers, Business Analysts, Business Change Managers and System Testers, all who work closely with other groups within IT Services and with our customers. Business Analysts are assigned to one or more projects and work in project delivery teams, reporting to a Project Manager for project work. Therefore we operate a matrix management model.