The Business Change Manager works in the Programme and Project Delivery Group (PPDG) within IT Services and is line managed by the Head of Business Change. The role of PPDG is to deliver IT projects effectively and professionally, to bring business benefits to our stakeholders across the University through enhanced use of technology and improved business processes. The group is comprised of Programme and Project Managers, Business Analysts, Testers, Business Change Managers and Project Communications, who work closely with other groups within IT Services and with our customers. Staff are assigned to one or more projects and work in project delivery teams, reporting to a Project Manager for project work.
The role is to lead business change activities that will be required to successfully implement new technology across the collegiate University, involving both staff and students. It involves the management and direction of several staff such as communications staff and trainers who are working on the project.