Courses and Events Officer

The job will be based in the Courses and Events team and supports all divisions within the University of Oxford in the development and innovative use of IT in teaching and research.

The Courses and Events team supports the IT Learning Centre which offers over 200 IT skills courses per term to members of Oxford University. Throughout the year IT Services also organises a wide range of national and international conferences, summer schools, award ceremonies and regional workshops for delegates from across the UK higher and further education sector. These courses and events are held in our IT teaching venue at IT Services or at other event venues within the collegiate University. In total, around 15,000 delegates attend courses and events each year. You will join an enthusiastic team to support the delivery of this wide-ranging programme of courses and events.

You will have experience of working in an events team, and have excellent people skills. You will be expected to work independently using your initiative to solve problems and make decisions. You should have a flair for organisation, be highly numerate, have an eye for detail, be able to work to tight deadlines and take pride in seeing a job well done.

You may be required to travel in the UK from time to time, with occasional overnight stays, to attend meetings and assist with events.

Essential selection criteria

  • Education to A level or equivalent relevant experience in a similar role
  • Demonstrable relevant experience in office administration and event co-ordination
  • A demonstrable track record of:
    • being reliable and punctual
    • successful event or exhibition management
    • excellent customer care skills
    • effective communication and liaison skills (written and verbal) with a wide range of contacts, both commercial and academic
  • Proven ability to:
    • work independently and to support others in the team
    • take a flexible approach to work and to work on your own initiative
    • plan and prioritise multiple projects and work assignments to meet deadlines and deal with unexpected tasks
    • solve problems with the ability to think creatively and find workable solutions
    • produce accurate written communication under pressure that is legible and well structured, with correct grammar and spelling / punctuation
    • work precisely with numbers and produce accurate financial reports
    • focus on details and keep records accurately and filed correctly
    • become an effective member of the team as quickly as possible
  • Knowledge:
    • be proficient in standard Office applications such as Excel, Word and email
    • have experience in basic document design, web editing and data entry

Desirable selection criteria

  • Experience of using computer-based financial systems (the University uses Oracle)
  • Experience of minute taking
  • Qualifications or training in event management
  • Qualifications or training in financial systems