The Desktop Services team is part of IT Services. It provides desktop computing and some infrastructure services in UAS and the Bodleian Libraries. This includes services critical to the functioning of University: electronic resources in the Bodleian libraries, training rooms in IT Services and data and desktop computing services for staff in UAS and Libraries. The team is responsible for providing IT support to UAS (including IT Services) and the Bodleian Libraries. This includes some 2,700 users, and over 3,000 PCs/laptops across more than 75 locations.
The post holder will act as technical lead in the team providing IT support to UAS. They should be proactive in identifying support needs, providing technical guidance to other team members and initiating enhancements of service standards.