The Director of Business Management will have four major areas of responsibility:
- Portfolio and resource planning across projects and services
- Governance, regulations and information strategy
- Assurance across the portfolio (services and projects)
- Product management
This is a senior role in the department, located within the Office of the CIO, and requires collaboration with senior leaders and others across the collegiate University to deliver effectively on all four areas. The post holder will be responsible for University-level strategic plans and risk registers, their implementation and ownership; the central resource planning across the Department (c. 370 FTE); the prioritisation of project and service plans; the support for the University governance of IT; vendor relationship management; and monitoring and assurance of all the services and projects under IT Services. In addition, the post holder will be responsible for the review and updating of the University’s IT rules and regulations for ratification by Council.
In all these, the post holder will be required to communicate the details of these plans, regulations and policies to senior stakeholders within the University (senior managers and PVCs) and at senior University committees (such as the IT Committee) in a clear and understandable way. They will liaise across the department at senior manager level, and also externally to business owners and stakeholders on IT Boards.
The portfolio of services under this role are critical to the successful operation of the department, and the delivery of mission-critical services and projects for the University. They also own the responsibility for the University IT Strategic Risk register, the department’s operational risk register, as well as the rules and regulations by which all users (40,000) are governed. Decisions made by the post holder (in collaboration with SMT) are of mission-critical importance to the University, and they will be required to be innovative in terms of solving any problems in a timely manner.