Junior Business Analyst

The Junior Business Analyst reports to the Head of Business Analysis and works within the Programme and Project Delivery Group (PPDG) within IT Services.

The role of the Junior Business Analyst is to learn and support business analysis activities on projects and collaborate effectively to deliver IT projects professionally.

The Junior Business Analyst will ensure that business benefits will be delivered to our stakeholders across the University through enhanced use of technology and improved business processes.

PPDG includes Programme and Project Managers, Business Analysts, Business Change Managers and System Testers, all who work closely with other groups within IT Services and with our customers. Business Analysts are assigned to one or more projects and work in project delivery teams, reporting to a Project Manager for project work. Therefore we operate a matrix management model.

Essential selection criteria

  • A high level of general education to degree level or equivalent
  • Ability to co-ordinate a wide stakeholder network and understand their power and influence over the business change
  • Some experience of using IT software packages in a variety of uses
  • Some experience of the project life cycle stages including defining and documenting user requirements, carrying out system testing and assisting with user acceptance testing
  • Proven influencing and negotiation skills, involving interaction and co-operation of business and IT people and the agreement of technical solutions
  • Proven analysis and innovative problem-solving skills
  • Attention to detail, ensuring that all aspects for a project are catered for at the right level of detail to further progress
  • Strong communication skills including excellent written and verbal communication skills, including the ability to relate confidently and effectively to staff at all levels
  • Confident use of the Microsoft Office toolset, email and web browsers
  • Proven track record of managing their own work successfully, and of working effectively as part of a wider team

Desirable selection criteria

  • Experience of working in the higher education sector
  • Use of Microsoft Visio
  • Completion of any of the BCS Business Analysis qualifications