The Portfolio Management Office team provides high quality support to the IT Services portfolio of projects and programmes. The team is based in the Office of the CIO and consists of up to five Portfolio Support Analysts, a Senior Analyst, a PMO Administrator and a PMO Manager. The team as a whole supports all aspects of programme and project delivery, including the provision of up-to-date best practice standards and guidance, monitoring and control, reporting, resource management, risk and issue management and quality assurance.
The role of the Portfolio Support Analyst is to work closely with the Programme Managers, offering support and assurance at both programme and project level. They will be aligned to a programme or portfolio of work, and produce reporting and analytics for that area to inform the governance at Board level, and work closely with the Project Managers in their area to offer support and guidance to ensure that projects are delivered successfully. They will be able to assist with advice on a range of project delivery activities, such as planning, financial management, risk and issue management. They are required to build effective working relationships with all members of the IT Services department, as well as external stakeholders, in order to ensure a pragmatic approach to delivery and the appropriate application of the project management methodology.