SharePoint Consultant

The IT Services Information Strategy indicates that SharePoint will be adopted and mandated for departmental procedures. To bring this about a SharePoint Consultant is required to provide IT Services staff with recognised professional knowledge, leadership,training, guidance and support to ensure that SharePoint is used as an effective information channel for our internal processes.

The post holder will be responsible for advocating the use of SharePoint throughout the department, influencing managers and all other staff to ensure high levels of awareness and increase the uptake of SharePoint as one of the principal information channels within IT Services. This will involve sharing best practice, investigating and implementing innovative solutions, designing and delivering training, advice and recommendations by leading presentations, group meetings and one-to-one consultations. The post holder will also liaise with other members of the Communications and Web Office (CWO) and members of the SharePoint Nexus Users Group (SNUG) Steering Committee to provide a channel for the communication of SharePoint best practice throughout IT Services and the wider University.

This role should be proactive in identifying and analysing internal processes that could be implemented in SharePoint and then working with the users of these processes to deliver fit-for-purpose SharePoint sites and tools. This may involve supporting the users so that they can do the implementation themselves, or it may involve prototyping / developing the appropriate SharePoint structures and workflows and presenting this to the users for their ongoing management. The role will be seen as the in-house SharePoint expert with comprehensive knowledge and authority to develop solutions which benefit the department.

Essential selection criteria

  • Graduate or equivalent
  • Experienced user of SharePoint with comprehensive knowledge and the ability to provision sites to user requirements using SharePoint Designer and InfoPath where necessary
  • Demonstrable knowledge and experience of the University’s version of SharePoint on Nexus
  • Evidence of excellent teaching and/or training skills and a proven ability to create high quality teaching courses and resources (paper, computer and web-based)
  • Able to teach people who have a wide range of ability and experience, including novice users
  • Recognised professional ability, particularly with regard to finding innovative solutions to problems through the application of specialist know-how, ensuring that new developments benefit the department
  • Excellent presentation, communication and written skills
  • Ability to listen effectively when someone presents a problem or question, and quickly lead them to a suitable solution
  • Good organisational skills and the ability to prioritise a varied workload, working effectively under pressure when deadlines need to be met
  • Ability to liaise with staff at all levels, be responsive and to provide technical leadership in these interactions
  • The skills and experience to become an effective member of the team and fit in with established working practices quickly

Desirable selection criteria

  • The ability to identify projects and future funding opportunities and prepare proposals
  • Experience of working in a complex organisation such as the collegiate University
  • Experience of project management