The Technical Specialist is an important role within IT Services, with the development of technical strategy and its implementation dependent on input from technical specialists. As such, the post holder takes a leading role in defining technical strategy, design, development and delivery, management and the continual improvement of systems providing IT services to the University. The post holder will be expected to work across a number of technologies and systems, as well as engaging with stakeholders, architects, colleagues and third-party suppliers to define strategic technical approaches to platforms, system integration and IT operations management. The post holder contributes to both service delivery and service development – the latter via projects or similar activities. The post holder may be required to provide technical oversight or co-ordination for a project, ensuring that technical elements meet the delivery requirements. The role encompasses some combination of technical architecture, technical expertise and technical co-ordination. The post holder is expected to participate in the day-to-day technical delivery of services and supporting platforms as a member of a service team. The post holder is also expected, on occasion, to contribute technical expertise and consultancy to other parts of the University.
Roles at this level can be found in the following teams:
- Endpoint Device Management