Apprenticeships in IT Services

IT Services supports apprentices in a wide range of areas across all its groups and functions. You will complete most of your training on-the-job by working with your supervisor to learn job-specific skills in the workplace. Any formal instruction will be delivered by the Training Provider and may take place in the workplace or through day or block release, depending on your type of Apprenticeship.

Alongside your training, you will have the opportunity to achieve your qualification by completing different types of work and development. This will depend on the Apprenticeship itself and the level of skill that it requires.

Essential selection criteria

For apprentices, typical examples might include:

  • Educated to GCSE standard (English and Maths grade 4 or above) or equivalent
  • Ability to communicate clearly and accurately when drafting information for documents, handbooks or websites
  • Ability to communicate messages clearly and accurately on the telephone and in person
  • Able to demonstrate an aptitude for the skills taught in the Apprenticeship (for example through work experience, qualifications or references)
  • Experience of Microsoft Office applications, including Word and Excel